Terms and conditions

E-shop introduction – General terms

“ArtCool” is the “GX KSENODOXIAKI EPE” (henceforth “the Company”)’s e-shop (e-commerce web platform for the sale of goods), with business portal registration number 7364901000.

Specific elements – e-shop information
It belongs to the company called “GX KSENODOXIAKI EPE”, trading under the name “ArtCool”

Company activity: Hotel equipment, hotel supplies.

Company HQ: Lisikratous 88, Kallithea, 17674

Tax registry number: 999039367

Business Portal Registration Number: 7364901000

E-mail: info@artcool.gr

Telephone number for placing orders:  (+30) 2109595074

The use of our e-shop and your purchases on it are determined and governed by the stipulations and provisions below. Before using the e-shop “ArtCool”, please read carefully and make sure you have understood and agree with said provisions, rules, declarations and provisions, since further use of the site and your navigation on the website implies your explicit and non-provisional acceptance and agreement.

The Company reserves the right to modify or change the contents of the website  at any time without prior notification to the users. The visitors/users bear the responsibility to check regularly whether these usage terms have been modified if they re-visit the site. The Company notifies users through the current website when there is any change in the transaction terms. Any modification or change does not affect and does not apply to orders which have already been placed. The terms and conditions of using the website, and of the transactions executed through it, do not contradict provisions of the mandatory laws of Greece. The e-shop’s agreements are concluded in the Greek language, which you declare to understand (reading and writing). The e-shop’s usage by minors or persons who lack the ability to conclude any contracts, is forbidden.

2. Information & Goods Provided
The Company guarantees the quality, completeness and validity of the information provided on its website, as well as the material characteristics of the products on the website and the precision of the details regarding the services provided by the e-shop. In the context of good faith, the Company is not responsible for any mistakes of technical or typographic nature, which may have occurred unwillingly or due to the suspension of the website’s service due to force majeure.

3. Limited Liability
The Company cannot guarantee the availability of any listed products. However, it guarantees the timely update of its customers regarding products’ unavailability.
The Company is only liable for significant lack of diligence and guile in the case of delay in delivering ordered products or of information and services it provides itself through its website.
The Company’s e-shop bears no responsibility for any technical issues which the users may face when trying to access the website or during their browsing on it, which are related to the performance or compatibility of their own infrastructure with the website. In addition, the Company bears no responsibility for the actions or omissions of third parties, and in particular for unfair third party’s interference in the products/services and/or information which are provided through the Company’s e-shop. Wherever the current website contains links to third party websites, “ArtCool” is not responsible for the contents of those websites, or any harm caused to the user by those sites, since the users access those websites by their own choice and responsibility.

4. Users’ Obligations
The users of the e-shops website  accept and commit to not using the Company’s e-shop to send, transmit, publish or in any other way transmit illegal, damaging, menacing, racist, insulting, annoying, libellous, slandering, vulgar, immodest, or harmful to minors contents. Such contents are not allowed to be reproduced by legislature. In addition, visiting and performing transactions through “ArtCool” must be for personal and private use, solely for legal purposes and in a manner which does not restrict or prevent third parties from using it. The user is obliged to use the website in accordance with the law, good morals and the current terms, and to not proceed with actions or omissions which may cause the website damage or underperformance, or which may place “ArtCool”‘s provision of services in jeopardy.

The users are not allowed to transmit inside or confidential information which was obtained or revealed through transactions, or which is covered by confidentiality agreements, nor information which violates any patent, trademark, intellectual property or other third party property. Finally, users are not allowed to intrude and install software viruses or any other kinds of code, files or programs which have been designed with the aim to terminate, cause damage, destroy or disrupt the operation of any computer software or hardware, on purpose or unwittingly, because any such action violates the current Greek and EU legislation. In addition, uses are not allowed, while visiting the Company’s website, to abuse third parties in any manner, or to use the website in order to collect or save users’ personal data.

5. Personal Data- GDPR

Personal Data Protection

The company “GX KSENODOXIAKI EPE”, located in Kallithea, at Lisikratous 88 str., (hereinafter referred to as “the Company”), as the processor of the personal data included in this website, informs its visitors that the processing of the personal data supplied by them [the visitors] (hereinafter referred to as “data”) is made in writing, by electronical or telecommunication means, in order to provide them with each time requested service and so that they are able to trade with the company. In order for you to carry out your transactions in our online shop and so that we also have the possibility to communicate directly with you, you will be requested to provide us with certain personal data, such as first name and surname, e-mail address, etc. If you wish to purchase products from our website using a credit card, you will be requested to provide us with further data, such as the name of the card holder, the card number, the card expiry date and the CVV number.

Personal data of the users / visitors of our website which are sent electronically to the website of our Company, remain confidential and are neither transmitted, nor notified to third parties. They might be communicated to the employees used by the Company for the legal operation of its online shop. The users of the website are not obliged to provide their personal data, but if they don’t, the provision of each time requested by them service is likely to be hindered.

At any time the users of our website maintain the rights stipulated for them by EU General Regulation 2016/679 of the European Parliament and the Council of 27th April 2016 on protection of all individuals within Europe against the procession of their personal data and on free movement of these data, i.e the rights stipulated in the clauses 12, 13, 14, 15, 16, 17, 18, 19, 20, 21 and 22 of General Regulation [GDPR].

We assure you that our Company is not going to make any misuse of your data and that we have taken all the appropriate technical and organizational measures in order to ensure that the procession of your data takes place in accordance with the GDPR.

Data are likely to be notified to the competent judicial, police and other administrative authorities [e.g. Independent Authority of Government Revenue], following a legitimate request by them and in accordance with each time current relevant legislative provisions.